SHOPPING GUIDE
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REGULAR MEMBER
Upon registration, you are regular member.
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JUNIOR MEMBER
A discount of 1% within a limited time becoming a junior member. Membership automatically upgraded to junior member on accumulative total reaching 10,000.00CNY and checkout success.
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INTERMEDIATE MEMBER
A discount of 3% within a limited time becoming an intermediate member. Membership automatically upgraded to intermediate member on accumulative total reaching 30,000.00CNY and checkout success.
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SENIOR MEMBER
A discount of 5% within a limited time becoming a senior member. Membership automatically upgraded to senior member on accumulative total reaching 50,000.00CNY and checkout success.
REMARKS:
All mentioned above is available only for online orders via mini programs.
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Order via mini programs and purchase orders both available.
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Order amount less than 2,000.00CNY, or reimbursement needs recommend to order via mini programs. Neither quotation nor contract available when buying via mini programs.
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Payment Methods: WeChat, Alipay, Wire transfer. VAT invoice (Special) only issued when paying by wire transfer.
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All products shipped via DEPPON EXPRESS by default.
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Same-day delivery available for province Jiangsu, Zhejiang, Shanghai, Anhui and their surrounding areas.
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Please let us know in the notes when urgent express or SF EXPRESS needed, and freight collect.
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Products in stock handled and shipped usually within one business day of receiving cleared payment.
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Delivery time : before 16:00 (Beijing time), Monday to Friday.
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Please refer to the signed contract for freight charge, or according to mini programs showing.
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Please confirm the appearance of package while receiving goods, please photograph & document if package damaged, and let us know.
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VAT invoice ( Normal ) can be issued when buying via mini programs.
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VAT invoice ( Special ) only issued when paying by wire transfer.
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VAT invoice ( Special ) can be issued when order amount over 2,000.00CNY.
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Please check attached the invoice when buying via mini programs. Invoice issued usually next month when buying via purchase order, and please feel free to contact us if invoice is urgently needed.
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To Be Determined...........
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The warranty period for all products is one year. Warranty periods start on the arrival date of goods.
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For more details about daily maintenance, please refer to product specifications.
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Merchandise return & replacement only accepted while existed quality issues, given our products belong to special protective equipment. Replacement will also be accepted if you ordered a wrong number model.
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We offer a one-year return policy for merchandise with quality problems, but these cases mentioned below excluded.
We do not accept merchandise return for customized products. Terms of warranty see the technical agreement and contract signed by both sides, so please make clear your requirements before ordering.
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We do not accept merchandise return unless it happens a quality issue.
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Only demand of replacement within one week of receiving of goods accepted and handled. If we have merchandise exchange agreement, an additional 5% of order amount will be asked to pay by buyer and also you will be responsible for shipping charge of replacement.
Return of the used products are not accepted.
Replacement not accepted if returned merchandise affects the secondary sales.
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You earn one point for every 1,000.00CNY spent. Reward points are valid for one year and are automatically cleared once expired.
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You can use reward points to buy our products, one point can redeem 1CNY and there’s no upper limit.
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You can also redeem your reward points for gifts supplied.
Remarks: All mentioned above is available only for online orders via mini programs.
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When buying laser safety products, please read carefully the products specifications, because of the specific laser-rated safety parameters for each product. We are not responsible for any accident caused by incorrect selection and use of products out of range of laser-rated safety.
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Laser operators should consider working environments, viewing conditions and beam delivery systems when making assessments and determining the correct laser safety products. Please consult with your laser safety officer or the third-party organization for correct equipment and use.
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Watt-level lasers can burn skin and go blind. Kilowatt-level lasers can penetrate thick steel plate. 10,000-watte-level lasers can penetrate concrete walls. All our products are designed and manufactured to prevent an occasional short time (in second) laser reflection and scattering. In any case, laser beam is interdicted to hit directly on person or laser safety products. We are not responsible for any accident due to incomprehension of laser hazard and nonobservance of laser safety standards and wrongful operation.
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We are not be liable in any case for any damage, including the loss of profit .
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DISCLAIMERS:
1. When buying laser safety products, please read carefully the products specifications, because of the specific laser-rated safety parameters for each product. We are not responsible for any accident caused by incorrect selection and use of products out of range of laser-rated safety.
2.Laser operators should consider working environments, viewing conditions and beam delivery systems when making assessments and determining the correct laser safety products. Please consult with your laser safety officer or the third-party organization for correct equipment and use.
3. Watt-level lasers can burn skin and go blind. Kilowatt-level lasers can penetrate thick steel plate. 10,000-watte-level lasers can penetrate concrete walls. All our products are designed and manufactured to prevent an occasional short time (in second) laser reflection and scattering. In any case, laser beam is interdicted to hit directly on person or laser safety products. We are not responsible for any accident due to incomprehension of laser hazard and nonobservance of laser safety standards and wrongful operation.
4. We are not be liable in any case for any damage, including the loss of profit .
Official
Accounts
Mini
Programs
Sales : HENAI Trade ( Shanghai ) Co., Ltd
Research & Development & Production : Anhui HENAI Industrial Automation Co., Ltd
TEL : Sales Director 13601630820
Product Director 15021268520
Email : sales@henai-sh.com